refril.

Cancellation & Refund Policy

Last updated: 8 August 2026

This policy applies to any paid plan or premium feature offered by Fundizr Pvt Ltd. on https://refril.com. All payments are collected by Fundizr Pvt Ltd. via Cashfree Payments, and all refunds are issued by Fundizr Pvt Ltd. to the original payment method used at checkout. Today the only paid product is Refril Pro, a one-time pass for candidates.

1. No auto-renewal, nothing to cancel

  • Refril Pro is a one-time payment for a fixed period. It never renews or charges you again automatically, so there is no subscription to cancel.
  • When the pass ends, your account simply returns to the free plan. You keep access to Pro features until the end of the period you paid for.

2. Refril Pro is non-refundable

Pro switches on the moment your payment is confirmed, so purchases are final and non-refundable — including for unused days, unused referral requests, or a pass you no longer need. Pro also does not guarantee that a referrer will accept a request or that you will be interviewed or hired.

The only exceptions are payment errors, where we refund the affected charge in full:

  • You were charged more than once for the same purchase, or charged the wrong amount.
  • You were charged but Pro did not switch on for your account.

3. Reporting a payment error

Email hello@refril.com with your registered email address and the transaction/order ID from your receipt. We will confirm receipt within 2 business days.

4. Refund timelines

Once a refund is approved, Fundizr Pvt Ltd. initiates it via Cashfree Payments within 2 business days. The refunded amount is credited to your original payment method (card, UPI, or net-banking account used at checkout) within 5–7 working days of initiation, depending on your bank or payment provider's processing times. This timeline is set by the banking network and Cashfree Payments, and is outside Fundizr Pvt Ltd.'s direct control once initiated.

5. Failed or pending payments

If an amount is debited from your account but Pro was not activated, it will either auto-reverse to your original payment method within 5–7 working days per Cashfree Payments's standard process, or you may contact us at hello@refril.com for manual verification and reversal.

6. Contact

For any payment query, reach out during support hours (Monday – Friday, 9:00 AM – 6:00 PM IST):

Fundizr Pvt Ltd.
Email: hello@refril.com