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Experience
Shift Supervisor
Starbucks
Sept 2018 – Present · ~8.1 yrs
* Led and supervised a team of 10+ in a high-volume, fast-paced environment. * Applied systematic problem-solving to identify and resolve operational inefficiencies, reducing customer wait times by 15%. * Trained and mentored 25+ team members, contributing to technical documentation and fostering a culture of continuous learning.
Education
B.S. in Software Engineering Software Engineering
Arizona State University
2021 – 2025
Skills & stack
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