UST – Delivery Manager I Job ID: 67771 Experience: 15–25 Years Locations: Bangalore / Trivandrum Openings: 1 Job Overview: UST is looking for an experienced Delivery Manager to lead large and complex portfolios, drive delivery governance, improve operational performance, and ensure customer satisfaction. The role involves portfolio management, financial oversight, strategic planning, stakeholder engagement, and leadership of large delivery teams. Key Responsibilities: * Lead delivery governance and conduct periodic reviews across large portfolios. * Identify execution risks, perform root cause analysis (RCA), and drive corrective actions. * Advise delivery teams on best practices, project execution methods, and process improvements. * Monitor project milestones, schedules, budgets, quality, and customer commitments. * Provide delivery intelligence and recommendations to senior leadership. * Manage portfolio P&L, revenue, profitability, and financial performance. * Drive portfolio growth and support 10–15% year-over-year growth objectives. * Lead digital transformation initiatives and identify opportunities for service improvements. * Manage teams of 60–100 associates, including mentoring, engagement, and capability development. * Optimize resource utilization, delivery costs, project margins, and operational efficiency. * Manage key customer relationships and ensure customer expectations are met. * Support presales activities, delivery governance presentations, and commercial proposals. Financial & Commercial Responsibilities: * Manage portfolio profitability and financial performance. * Develop pricing models, cost-benefit analysis, ROI and IRR models. * Track revenue, profitability, project margins, and resource utilization. * Develop commercial proposals and optimize pricing strategies. * Monitor financial targets and implement cost optimization initiatives. Project & Portfolio Management: * Manage large and complex projects and programs. * Identify and mitigate project risks and dependencies. * Oversee resource planning, estimation, scheduling, and project execution. * Drive continuous improvement and delivery excellence. * Ensure adherence to governance frameworks, quality standards, and customer commitments. Required Skills: * Portfolio and Delivery Management * Program and Project Management * Financial Planning and P&L Management * Resource and Workforce Management * Risk and Issue Management * Delivery Governance * Digital Transformation * Commercial and Pricing Management * Stakeholder and Client Relationship Management * KPI Reporting and Profitability Analysis * Team Leadership and Strategic Planning Ideal Candidate Profile: Candidates with extensive experience managing large enterprise delivery portfolios, financial performance, complex projects, global delivery teams, and senior customer relationships will be well suited for this opportunity. Apply through the official UST recruitment process.